General terms and conditions of sale

PRODUCTS

REALVII offers clothing and accessories for sale online. Products are presented with the utmost care. Photos are non-contractual.

PRICES

Prices are indicated in euros (€), all taxes included (VAT included). Delivery fees are indicated separately before order confirmation.

ORDERS

Any order placed via www.realvii.com implies full acceptance of these General Terms and Conditions of Sale.

PAYMENT

Payment is secured via the methods offered on the site (e.g., credit card, Bancontact, PayPal, etc.).

DELIVERY

REALVII delivers in Belgium and internationally. Delivery times vary depending on the destination. In case of delay or loss related to the carrier, REALVII cannot be held responsible.

RIGHT OF WITHDRAWAL

In accordance with European law, the buyer has a period of 14 days from receipt to exercise their right of withdrawal without justification.
Products must be returned in new condition. Return shipping costs are at the customer's expense.

RETURNS

Returns are accepted if:

- Items have not been worn, washed, or damaged.

- The tag is still attached.

PERSONAL DATA

Collected data is processed in compliance with GDPR. See Privacy Policy.

INTELLECTUAL PROPERTY

The site's content (texts, products, visuals) is protected. Any reproduction is prohibited.

APPLICABLE LAW

These General Terms and Conditions of Sale are subject to Belgian law. In case of dispute, an amicable solution will be sought primarily.