General terms and conditions of sale
PRODUCTS
REALVII offers clothing and accessories for sale online. Products are presented with the utmost care. Photos are non-contractual.
PRICES
Prices are indicated in euros (€), all taxes included (VAT included). Delivery fees are indicated separately before order confirmation.
ORDERS
Any order placed via www.realvii.com implies full acceptance of these General Terms and Conditions of Sale.
PAYMENT
Payment is secured via the methods offered on the site (e.g., credit card, Bancontact, PayPal, etc.).
DELIVERY
REALVII delivers in Belgium and internationally. Delivery times vary depending on the destination. In case of delay or loss related to the carrier, REALVII cannot be held responsible.
RIGHT OF WITHDRAWAL
In accordance with European law, the buyer has a period of 14 days from receipt to exercise their right of withdrawal without justification.
Products must be returned in new condition. Return shipping costs are at the customer's expense.
RETURNS
Returns are accepted if:
- Items have not been worn, washed, or damaged.
- The tag is still attached.
PERSONAL DATA
Collected data is processed in compliance with GDPR. See Privacy Policy.
INTELLECTUAL PROPERTY
The site's content (texts, products, visuals) is protected. Any reproduction is prohibited.
APPLICABLE LAW
These General Terms and Conditions of Sale are subject to Belgian law. In case of dispute, an amicable solution will be sought primarily.